DOA Policy & Shipping Info -
We can ship Monday-Thursday pending weather conditions.
Arrive alive guarantee
In the rare case of a DOA - E-mail firstname.lastname@example.org with a photo of the coral in the bag within 3 hours upon scheduled delivery. A credit to your account will be made that can be used for future purchases. Shipping is nonrefundable. We are not responsible for shipping delays or lost packages. If a package is delayed or lost our DOA policy does not apply. Please be mindful of the weather conditions when picking a ship out date. Failure to follow this policy will result in no credit.
Please add a note to your cart, e-mail email@example.com or message us on reef2reef.com to schedule a ship out date.